My test result is “Invalid”, what does this mean?
Sometimes the lab may be unable to obtain a result when they test your sample. This is called an "invalid" or "inhibitory" result which can occur for various reasons. Each invalid result is accompanied with a specific comment on the report to explain the cause.
You will need to have a new sample collected for testing.
Repeat sample collection and testing due to an invalid test result will be offered at no charge for customers who previously attended Alpha's Covid-19 Testing Centre.