FAQ

Alpha Labs now accepts electronic requisitions by email to support patients who visit our Patient Service Centres without a printed copy. If you have a digital version of your requisition, you may email it to mailmyREQON@alphalabs.ca upon your arrival. 

Important Guidelines:

• Send one requisition per email

• Use the patient’s full name as the email subject line

• Ensure that all patient and physician details are accurate

• Ensure the requisition is clear, legible and fully completed by the physician

• This inbox is monitored for same-day visits only. Please do not send requisitions days in advance

Disclaimer: If you choose to send your lab requisition by email, please note that standard email is not always a fully secure method of communication and may carry some privacy risks, such as unintended access or delays in delivery. While Alpha Laboratories takes reasonable administrative, technical, and physical safeguards to protect personal health information within our systems, the security of information transmitted via standard email cannot be guaranteed. By emailing your requisition, you acknowledge and accept these risks. We encourage patients to use secure email services, safeguard their documents appropriately, and avoid sending personal health information from public or unsecured networks. Email communication is intended for administrative purposes only and should not be used for urgent or emergency matters.

To fax a requisition, please use the following fax numbers:

Fax Number: 416 449 5974

If you have any questions about sending requisitions, call our customer care center at 416-449-2166 or email patient@alphalabs.ca