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GENERAL INFORMATION

BLOOD/SPECIMEN COLLECTION

DIAGONOSTIC IMAGING

ECG/HOLTER MONITOR

PAY ONLINE

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(X-Ray, Ultrasound, Bone Mineral Density)

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TEST REQUIREMENTS

FORMS

REFERENCE TOOLS

ABOUT ALPHA LAB SERVICES

COVID-19 TRAVEL CLEARANCE

About Healthy Travellers™ by Alpha Labs

As the COVID-19 pandemic continues, many airlines or countries now ask for proof of COVID-19 clearance within a specific timeframe or window.

Alpha Labs will provide you with an official Covid-19 certificate accessible through our Alpha Labs patient portal. It is important that all travellers who are leaving the country consult their travel carrier’s guidelines to ensure they have the most current information. You should also refer to the federal government's travel website for up-to-date expectations and requirements related to your travel destination. If you require a COVID-19 test, it is important to leave ample time for testing and to receive test results.


How much does the COVID-19 test cost?

A COVID-19 PCR/NAAT test through Alpha Labs costs $90.00 per test. For families with two or more individuals living in the same household, the discounted price of $80.00 per test will apply for each additional individual.


How do I pay for the test?

You can pay on-line by Interac, Visa or Mastercard using our secure, encrypted payment gateway.


Covid-19 Testing Centre

COVID-19 sample collection services will be available by appointment only at the following location:

Toronto - North York

1262 Don Mills Road, Suite 209
North York, ON M3B 2W7
Monday, Wednesday, Friday: 8:00 am - 4:00 pm
Tuesday, Thursday: 10:00 am - 6:00 pm
Saturday: 9:00 am - 1:00 pm

Face masks are mandatory at all locations for the health and safety of our customers, employees, and the community.

Please note: COVID-19 PCR testing at the above noted Alpha Labs location is for customers who have completed their orders online; is by appointment ONLY; and is available ONLY at the location specified on this webpage.


Who is eligible to be tested?

Asymptomatic individuals can book an appointment for testing online at patient.alphalabs.ca or by calling (416) 449-2166 Ext. 1386 (Monday – Friday, 8am to 6pm EST).

Please do not attend Alpha Covid Testing Centre if you are experiencing any COVID-19 symptoms. Symptoms of COVID-19 can vary from person to person and may also vary in different age groups.

Below are most commonly reported symptoms, however this is not an exhaustive list:

Symptoms may take up to 14 days to appear after exposure to COVID-19. If you are experiencing any of the symptoms, please contact a COVID-19 assessment centre


Booking your Covid-19 test appointment

To reduce unnecessary wait times and to enable adequate time for our staff to perform disinfection protocols between appointments, we are requesting customers to book appointments on-line. There is no requirement to have a signed physician requisition in order to book the test, Alpha will provide a requisition as part of the appointment process. Booking an appointment is quick and easy using our Alpha Labs online booking tool


When you arrive at the Covid-19 collection centre

Please confirm your arrival by following the instructions provided in the message that has been sent to your phone.


When you enter the collection centre

Please note that a face mask must be worn at all times when inside the testing facility. Please ensure that you practice physical distancing whenever possible and sanitize your hands upon arrival. We are working very hard to keep everyone safe and we greatly appreciate your cooperation.


Registration

When you arrive at Alpha's Covid-19 Testing Centre you will be greeted by one of our team members who will: help ensure your visit goes smoothly; register you; verify the information on your online form and then direct you to the assigned testing area.


Keeping you safe

In our facilities, customers are asked to keep a safe distance between each other.

Whilst in our Centre, customers are requested to keep a safe distance between each other and are required to wear a mask. We have measures in place to limit the number of individuals in the waiting room at any given time. Chairs and arranged to further promote physical distancing. One-way pathways are also in place to control traffic flows.
Proper disinfection protocols remain one of our top priorities to ensure everyone’s health and safety. We also have additional cleaning measures in place such as:

  • Decontamination of rooms and equipment immediately after serving a customer
  • Regular cleaning of any surface that is frequently touched by customers
  • Decontamination of washrooms

How do I access my test results?

You can access your test results within 12-24 hours through our patient portal. Your test report can be printed from the portal.


My test result is “Positive”, what do I do now?

A positive result indicates the presence of the SARS-CoV-2 RNA (the genetic material specific to the detection of the virus that causes COVID-19 disease).

The laboratory will report this result to Public Health who will follow up directly with you.

Should you begin to exhibit symptoms please self isolate and contact your clinical provider.


My test result is “Invalid”, what does this mean?

Sometimes the lab may be unable to obtain a result when they test your sample. This is called an "invalid" or "inhibitory" result which can occur for various reasons. Each invalid result is accompanied with a specific comment on the report to explain the cause.

You will need to have a new sample collected for testing.

Repeat sample collection and testing due to an invalid test result will be offered at no charge for customers who previously attended Alpha's Covid-19 Testing Centre.


My result is “Indeterminate”, what does this mean?

Sometimes a test sample may not give a clear result. This is called an "indeterminate result". An indeterminate result means that the lab cannot tell for sure if you do or do not have COVID-19.

You will need to have a new sample collected for testing.